Shipping + Returns
 

At Glass & Bone our goal is to deliver your purchase in the quickest and most economical way possible. We review each order individually, factoring in destination, weight and size of items. Shipping charges and delivery methods may be upgraded in checkout if consolidating items in your order will provide better shipping rates and times. The exact shipping amount for your entire order will be calculated and displayed at checkout.

Glass & Bone will accept returns and exchanges of non-furniture items shipped from or sold through either our stores or glassandbone.shop if:

• non-furniture items are returned within 30 days of customer receipt.

• a valid proof of purchase is provided

• non-furniture items are returned in good condition - unused and unwashed.

If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. Without proof of purchase, the item can be exchanged only for the same item. A valid photo ID is required.

We are unable to accept any items for return or exchange without proof of purchase. Items purchased as final sale cannot be returned, exchanged or repaired.

Items must be returned to the store brand where the purchase originated or by mail (if the item was ordered online or by phone and received by mail). Purchases made outside the U.S. may only be returned to the purchase location.